Doe nu onderstaande eerst, zodat we alvast een kleine inkijk in de PC van jouw zoon krijgen!
Download
MiniToolBox en plaats dit tool op jouw bureaublad.
Farbar MiniToolBox gebruiken:
- Sluit nu eerst alle nog openstaande programmavensters!
- Windows 2000 en Windows XP: start "MiniToolBox.exe" via dubbelklikken.
- Windows Vista, Windows 7, Windows 8 en Windows 10: start "MiniToolBox.exe" via rechtsklik Als Administrator uitvoeren.
Vink de volgende onderdelen aan:
- List last 10 Event Viewer log
- List Installed Programs
- List Devices - Only Problems
- List Users, Partitions and Memory size
- List Minidump Files
- Klik nu op de knop "Go".
- Aansluitend wordt een log aangemaakt (Result.txt) in de zelfde map waar "MiniToolBox.exe" in zit.
- Kopieer en plak de inhoud van het log in jouw volgende bericht.
Oké Abraham, heb alles gedaan wat je vroeg en hieronder het resultaat van het tekstbestand MTB dat hij heeft aangemaakt op mijn bureaublad:
MiniToolBox by Farbar Version: 17-06-2016
Ran by Kyllian (administrator) on 04-02-2018 at 11:01:22
Running from "C:\Users\Kyllian\Desktop"
Microsoft Windows 10 Pro (X64)
Model: Z68X-UD3H-B3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (02/04/2018 10:19:35 AM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (02/04/2018 10:19:35 AM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
Error: (02/04/2018 09:06:39 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy-2147024662
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.VCLibs.140.00_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.Services.Store.Engagement_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.6_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.4_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.3_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Framework.1.6_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State) (User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Framework.1.3_8wekyb3d8bbwe-2147024893
System errors:
=============
Error: (02/04/2018 10:47:16 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:47:16 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:47:16 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:47:16 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:46:44 AM) (Source: Service Control Manager) (User: )
Description: De Energy Server Service queencreek-service is onverwacht beëindigd. Dit is nu 1 keer gebeurd.
Error: (02/04/2018 10:26:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:26:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:26:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:26:27 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar
Error: (02/04/2018 10:23:40 AM) (Source: Service Control Manager) (User: )
Description: De Energy Server Service queencreek-service is onverwacht beëindigd. Dit is nu 1 keer gebeurd.
Microsoft Office Sessions:
=========================
Error: (02/04/2018 10:19:35 AM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8
Error: (02/04/2018 10:19:35 AM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8
Error: (02/04/2018 09:06:39 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy-2147024662
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.VCLibs.140.00_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.Services.Store.Engagement_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.6_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.4_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Runtime.1.3_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Framework.1.6_8wekyb3d8bbwe-2147024893
Error: (02/04/2018 08:58:21 AM) (Source: Microsoft-Windows-AppModel-State)(User: DESKTOP-9G1OIQU)
Description: Microsoft.NET.Native.Framework.1.3_8wekyb3d8bbwe-2147024893
CodeIntegrity Errors:
===================================
Date: 2018-02-04 08:36:20.098
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.
Date: 2018-02-04 08:36:20.097
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.
=========================== Installed Programs ============================
. . (HKLM\...\{569F29BA-2D46-439B-8B7C-01D999B9201D}) (Version: 7.1 - Intel) Hidden
. . . (HKLM-x32\...\{9F460796-0348-4B11-BCA0-714C4B85E3D7}) (Version: 3.1.2.2 - Intel) Hidden
Intel(R) Computing Improvement Program (HKLM\...\{699E6891-25C3-443A-9B8E-80C74F0172C8}) (Version: 2.1.03413 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1158 - Intel Corporation)
Intel® Driver & Support Assistant (HKLM-x32\...\{e7adbf16-34ad-490a-a4e8-feb60fb99973}) (Version: 3.1.2.2 - Intel)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7294.0108 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Software voor Intel® Chipset-apparaten (HKLM-x32\...\{c6cff78a-cccb-49d5-be68-ae0ec5f0d48a}) (Version: 10.1.1.8 - Intel(R) Corporation) Hidden
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
========================= Devices: ================================
========================= Memory info: ===================================
Percentage of memory in use: 19%
Total physical RAM: 16301.11 MB
Available physical RAM: 13148.73 MB
Total Virtual: 19245.11 MB
Available Virtual: 15973.44 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:118.7 GB) (Free:90.64 GB) NTFS
2 Drive d: (Opslag medium) (Fixed) (Total:1863.01 GB) (Free:1637.89 GB) NTFS
3 Drive e: (Swap) (Fixed) (Total:1863.01 GB) (Free:1627.09 GB) NTFS
========================= Users: ========================================
Gebruikersaccounts voor \\DESKTOP-9G1OIQU
Administrator DefaultAccount Gast
Kyllian WDAGUtilityAccount
De opdracht is voltooid.
========================= Minidump Files ==================================
No minidump file found
**** End of log ****